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Policies

Do purchased items have warranties?

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All items except appliances are sold on an "As-is" basis. Big Reuse and Big Initiatives make no warranties, express or implied, with respect to any item including without limitation, warranties of merchantability or fitness for a particular purpose.

APPLIANCE WARRANTY: Appliances over $200 have 90 day warranty. Big Reuse will pay for the repair up to the cost of the appliance priced over $200.00.

LEAD PAINT WARNING: Items painted with paint manufactured prior to 1978 may contain lead.

What types of payment do you accept?

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We accept all major credit cards for online purchases. All orders must be paid in full before they will be pulled from the floor and processed for pick-up.

Do you offer shipping or delivery?

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Big Reuse is currently unable to offer shipping or delivery for items purchased online or at the reuse center. All online purchases must be picked up from the reuse center at One 12th St, Brooklyn, NY 11215.

How long can I store items at Big Reuse after purchase?

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Items purchased at Big Reuse must be picked up within 5 days of purchase date. After 5 days items left in the store will be considered abandoned and restocked for sale.

What's your return policy?

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Items purchased at Big Reuse accompanied by a receipt in same condition as purchased from the store can be returned up to 7 days for store credit less a 20% restocking fee.

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